eBook: Business Agility Journey

 
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Antonio Muniz

Já inspirou mais de 30 mil pessoas em cursos de MBA, bootcamps, videoaulas, workshops, consultorias e palestras em empresas líderes de mercado, como SulAmérica, Vivo, Itaú, Oi, Furnas, Eletrobras, DHL, Banco do Brasil, Ernst & Young, Finep, Sebrae, UOL, Pagseguro, Makro, Totvs, Jucesp, Ambev Tech e Dafiti.

Como fundador e líder da Jornada Colaborativa, mobilizou milhares de coautores e novas lideranças para escrever 20 livros sobre tecnologia, desenvolvimento de software, agilidade, inovação e liderança.

Sua formação tem uma base multidisciplinar em negócios, tecnologia e liderança, com mestrado em administração no Ibmec, MBA em telecomunicações na FGV, graduação em tecnologia na Unigranrio e certificações de agilidade, Lean tecnologia, projetos, processos e serviços.

Contato: [email protected]com

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Carla Krieger

Mais de 25 anos de experiência em TI, trabalhando em cargos executivos de tecnologia por 14 anos. Experiência profissional em empresas nacionais e internacionais, liderando diversos programas de transformação digital e ágil e trabalhando com práticas híbridas e implantação de DevOpsNominating Comittee Chair DA Champion do PMI-Rio. Agile Coach no Hub Digital da Globo e mentora da startup Kultua.

Julieta S. Dienstmann

Atua em gerenciamento de projetos desde 2005, tendo passado pelas áreas de internet, telecom, indústria e SaaS. Já atuou como gestora de equipes e possui sólida experiência em gerenciamento de projetos de produtos e TI. Atuando em agilidade desde 2016, recentemente está no PMO da Resultados Digitais trabalhando com gestão ágil de projetos, governança e portfólio. É voluntária em eventos e instituições como: PMI/SC, rede Elas Projetam, que promove mulheres neste mercado de trabalho, e edição Floripa do Agile Trends.

Rodolfo Colares

Procurando sempre uma melhor forma para realizar seu trabalho de forma colaborativa, busca meios para fomentar a comunicação entre pessoas e estimular a cooperação e o espírito de equipe. Com isso, direcionou sua carreira para o contato direto com pessoas, começando com administração, marketing e então caindo para a área de produto. Aspirante a evangelizador de qualidade de software e cultura DevOps em times ágeis.


Contatos: [email protected]

Tatiana Feitosa

Fundadora da Set Consultoria. Responsável pelo Global Business Agility Institute no Brasil. Foi diretora de transformação digital da everis Consulting em 2018 e 2019, sendo responsável pela estruturação e liderança do Agile Center of Excelence da everis Brasil e pela liderança da transformação digital nos clientes everis. Na IBM, como responsável pelo Agile Center of Execelence na América Latina, liderou e estruturou a transformação interna da IBM e em clientes até 2017. Palestrante e protagonista da “mudança” do movimento de agilidade da operação para a dimensão estratégica dentro das organizações. Também é membro do comitê de Transformação Digital da iniciativa “Mulheres Brasileiras”. Palestrante de “Women in Data Science”, vinculado à Stanford University.

Business Agility Journey: understand how business agility provides continuous adaptability and valued results to customers

> Written collaboratively by 48 people with high performance in the market, sharing experiences and real cases

>Content reviewed by 16 executives experienced in diversified business transformation

The Jornada Colaborativa is a community passionate about people and technology that writes books uniting diverse experiences of the co-authors and curatorship of the selected organizers to maintain the high standard of quality.

Book royalties are reserved with the publisher to help purchase the copies we use at Summit Day and the proceeds are donated to underprivileged institutions (we donated R$ 137,000 to 12 institutions in 2019 and 2020).

We congratulate the dedication of the organizers and co-authors to carry out this work and we thank the organizations that support the Summit Day to transform more and more lives.

Antonio Muniz

Founder of the Jornada Colaborativa and JornadaCast

Carla Krieger

Leader of the organizing and curatorial team

 

Co-authors:

Alexandre Cezilla

Alexandre Conceição

Ana Cláudia Rodrigues

Antonio Muniz

Arlete Lemos de Vasconcelos

Atila Belloquim

Bruno Camargo

Carla Krieger

Felipe Oliveira

Flavia Lins

Gabriel de Oliveira

Guayçara G. Gonçalves

Guilherme Santos

Henrique C. Mariano

Hermann Rego

Isabela Gayno

Jacqueline Viana

Jennifer de Sousa Freitas

Joaquim Torres

Julieta S. Dienstmann

Júnior Rodrigues

Kelly Caldas

Leonardo Menezes

Luciana Sales

Marcelo Fernandez Piñeiro

Maria Heloiza Rodrigues Magrin

Maurício Corrêa

Mayra Augusto Santos

Natália Manha

Paulo Boccaletti

Paulo Marcelo

Paulo Vitor Soares de Oliveira

Raphael Boldrini

Renato Batista

Roberta Kühleis

Roberto Argento

Rodolfo Colares

Rodrigo Monteiro Ferreira

Samantha de Oliveira Fernandes

Samyr Feres Sada

Simone Pittner

Sonia Lopes

Tatiana Feitosa

Thayna Mesquita de Sousa

Thiago Fernandes V. de Oliveira

Vanessa Gonçalves

Werther Krause

Wesley Soares de Oliveira

 

Review executives:

Alexandre Cezilla

Alexandre Conceição

Ana Cláudia Rodrigues

Ana Costa

Analia Irigoyen

Cezar Taurion

Cristiano Barbieri

Joaquim Torres

Jorge Cordenonsi

Marcelo Fernandez Piñeiro

Paulo Marcelo

Renato Batista

Simone Pittner

Victor Arnaud

Walther Krause

Werther Krause

PART I. UNDERSTANDING BUSINESS AGILITY

1. Context of the digital age (Alexandre Conceição)

Amplifying the consumer’s voice

The advancement in communications
Social media
Why voice amplification?

Customer centric

2. Agility context (Samyr Feres Sada)

3. What companies understand by business agility and motivators for adoption (Jacqueline Viana/Kelly Caldas/Flavia Lins)

Motivation for business agility

Definition of business agility

Rationale of business agility

What companies understand by business agility

4. Business agility domains (Tatiana Feitosa/Paulo Boccaletti)

Dimension/Domain: customer

Dimension: relationship

Domain: board
Domain: partners
Domain: workforce

Dimension: leadership

Domain: strategic agility
Domain: one team
Domain: people management

Dimension: individuals

Domain: craft excellence
Domain: growth mindset
Domain: ownership & accountability

Dimension: operations

Domain: structural agility
Domain: process agility
Domain: enterprise agility

5. The agility story, how it all started (Guilherme Santos)

Agility

6. The CEO’s role in the digital journey (Júnior Rodrigues/Hermann Rego/Raphael Boldrini)

At the center of our problems are us!

Hiring a CEO in an agile way

7. Agility and holistic vision: strategy, architecture and culture (Atila Belloquim)

Strategy

Corporate architecture

8. Cultural and political aspects for the adoption of business agility (Atila Belloquim)

Intentional organizational culture and power relations

Culture and power

PART II. THE JOURNEY FOR ORGANIZATIONAL AGILITY

9. Measuring the current state – Assessment (Hermann Rego)

Market variations

Continuity

10. Defining the business value chain (Flavia Lins/Leonardo Menezes)

Introduction

Value chain concept

Problems in using value chain mapping

Mapping the value chain and strategic changes

Value chain and the need for innovation

11. Establishing a single vision (Maria Heloiza Rodrigues Magrin)

12. Preparing the organization (Carla Krieger)

Perform an organizational maturity assessment

Define roles and responsibilities

Recognize authentic informal leaders

Empower leaders and executives

Define an incremental adoption plan

Empower the teams

Have an experienced professional supporting

Think about governance from the start of the journey

13. Dealing with constraints (Felipe Oliveira)

He ceaseless pursuit of efficiency

Assumptions about systems and people

Balancing capacity with demand
A person’s productivity depends on his potential
Use and activation for people is the same

Five steps to deal with constraints

1. Identify the constraint
2. Explore the constraint
3. Submit the system to constraint
4. Lift the constraint
5. Return to step 1 to prevent inertia

What does TOC (Theory of Constraints) have to do with business agility?

14. Understanding organizational antibodies (Werther Krause)

The challenge of transformation

Rational expressions that kill transformation

Why corporate antibodies fight against transformation programs

Understanding corporate antibodies, their thoughts and perspectives

Hindrances to the advancement of agile culture

How to deal with corporate antibodies

15. Agility in scale (Guilherme Santos)

The impact of a market full of uncertainties

How to scale

The first steps of scaling

Use value metrics to build scaling

Corporate metrics to support scaling

Taxonomy construction – Program view

Facilitation and agility office

PART III. CHANGE MANAGEMENT

16. How to deal with change (Jennifer Sousa/Guayçara G. Gonçalves/Luciana Sales)

17. Resistance to change (Sonia Lopes)

18. Creating powerful alliances (Isabela Gayno) 

1. Create a workgroup

2. Have a goal for the existence of the alliance

3. Have credible partners

4. Identify mutual benefits for alliance members

5. Execute the strategy

19. The order of actions is an important factor (Samantha de Oliveira Fernandes)

McKinsey’s model of influence

Kotter’s eight steps

ADKAR® model

Lean Change Management

PART IV. SUPPORTING PEOPLE IN THE PROCESS OF TRANSFORMATION

19. Characteristics of the mindset for the new generation of leaders (Vanessa Gonçalves)

The technological “boom”

Innovation: are you ready to live in constant change?

The characteristics of the leader in the age of business agility: new skills than enhance the ability to generate exponential results

Developing an agile mindset
Build empathy
Delegate results

20. Why it is important to have confidence (Arlete Franca Lemos de Vasconcellos)

21. Engaging people (Gabriel de Oliveira/Mayra Augusto Santos)

22. Fostering continuous and systemic learning (Maurício Corrêa)

23. Are we prepared to receive autonomy? (Thayna Mesquita de Sousa)

Forming

Storming

Norming

Performing

PART V. TECHNOLOGY LEVERAGING THE PROCESS

24. Disruptive technologies leveraging speed in companies (Henrique C. Mariano)

What is not disruptive technology

Application in different kinds of companies

Practical examples of disruptive technologies

Future and trends

25. The importance of DevOps and BizDevOps to business agility (Carla Krieger)

26. Reliability engineering (SER) promoting business agility (Thiago Fernandes Vieira de Oliveira)

Reliability engineering and business agility

The expectation of reliability

Resilience as business subsistence

27. Other technologies (Paulo Vitor Soares de Oliveira/Wesley Soares de Oliveira)

Data lake

Chatbots

What are chatbots?
How does a chatbot work?
Will chatbots phase out human service?
Examples of chatbots

28. IT transformation (Rodolfo Colares)

PART VI. COLLECTING RESULTS

29. How do we know if we are on the right track? (Rodrigo Monteiro Ferreira)

30. Ongoing improvement and adaptation of tools to the business (Roberta Kühleis)

Continuous improvement in organizations

31. Value delivery (Carla Krieger)

PART VII. LEADING THE JOURNEY – PRACTICAL CASES OF AGILITY IN ORGANIZATIONS

32. Diversifying and digitizing a product portfolio – a Gympass case study (Joaquim Torres)

Product view

New achievement

COVID-19

Gympass Wellness, the first digital product

Live Classes, the second digital product

Personal trainers, the third digital product

Summary

33. Three steps to increase engagement in implementing business agility (Alexandre Cezilla)

Wake up

Understand

Scale

34. Agile Journey Case – Solutis (Paulo Marcelo)

Agile maturity and sustainability of excellence

Agile development studio: focus on people

Agile pillars

Self-managing teams
Well-defined processes
Automation
Innovation

35. Live50CIOs (Renato Batista)

36. Case of Furnas’ digital transformation strategy (Ana Cláudia Rodrigues da Silva Quirino/Marcelo Fernandez Piñeiro)

Involve EVERYONE in the transformation

Conquer through fast and valued deliveries

Potentialize execution and experimentation

Focus on customer needs

Foundations of Furnas’ digital transformation

Digital ability
Data & analytics
Digital foundations

37. Agility practices in a multinational consultancy through a Lean Agile Center of Excellence (Simone Pittner)

What is a Center of Excellence in an organization

Excellence in agility

Case GFT Brazil

38. Digital turn point and scare mindset (Simone Pittner)

39. I already have agile teams and I launched the first train. And now? (Roberto Argento)

40. From purpose to backlog (Tatiana Feitosa)

41. Digital transformation: strategies and their foundations (Ana Cláudia Rodrigues da Silva Quirino/Marcelo Fernandez Piñeiro)

42. Agility in backoffice (Natália Manha)

43. Digital transformation in large organizations (Bruno Camargo)

44. From theory to practice: applying BDD to reduce lead time (Rodrigo Monteiro Ferreira)

References

Dedication and acknowledgements

About the organizers and co-authors

Reviewing executives

 

E-ISBN:
9786588431368
Edição:
1
Páginas:
251
Lançamento:
27/07/2021
Situação:
eBook
Formato:
ePUB
Idioma:
Inglês

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